Frequently asked questions

FAQ’s

  • What payment methods are available?

FBG Collectibles accepts the following payment methods

  • Credit/Debit  using Mesh Payments (USA only)
  • Cash, Money Orders, and Cashiers Checks

Bitcoin, Google pay, cash app, and others please contact firebudzgenetics@gmail.com

Please read the following information regarding payments and shipping.

Mesh –  Our Mesh payment gateway requires a bit more personal information and may take a couple of minutes to complete the credit/debit transaction. For more about Mesh please click this link. https://fbgcollectibles.com/mesh-info/

Cash, Money Order, and Cashiers Checks – make payments payable to FBG Collectibles P.O. Box 94 Benton City, WA  99320 please include your order number on a note and include tracking so your payment doesn’t get lost. Products will be mailed as soon as your payment has been cleared through our financial institution.

  •  When will my order ship?

All orders will be shipped within 7 days of payment completion. If you send a money order or cashier’s check your order will be shipped as soon as the check or money order clears my financial institution. You will also receive an email with a tracking number.

  •  Will my order be discrete?

All orders are shipped in an envelope or a flat rate box with no logos or any other information besides shipping addresses.

  •  Can I get a refund?

All sales are final after orders are shipped. If you need to edit or make changes prior to shipping please contact us at firebudzgenetics@gmail.com.

For orders outside of the United States, please contact us at firebudzgenetics@gmail.com.